Hotel Desk Blog

calendar_today 30 Dec 2025

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Digital Welcoming and WhatsApp Integration for Booking.com Guests

Hello everyone,Today, let’s perform surgery on that never-ending traffic of "Booking messages." We all know the Booking.com guest profile—usually some...

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calendar_today 30 Dec 2025

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How to Automate Airbnb Messages: Boost Your Response Rate

Hello everyone,Today, let’s tackle one of the biggest "sleep-depriving" headaches for Airbnb hosts and property managers: the infamous Response Rate....

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calendar_today 29 Dec 2025

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Standardization in Service Quality and AI

Hello everyone,Today, let’s dive into the most sacred yet fragile topic in hospitality: Service Standards.We all have those thick "Standard Operating...

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calendar_today 29 Dec 2025

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Seamless Night Shift Service: AI Hotel Assistant

Hello everyone,Today, let’s talk about the quietest but most "risky" hours in hospitality: the night shifts. You know that specific time—around 3:00 A...

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calendar_today 28 Dec 2025

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Reducing Staff Turnover in Tourism with AI

Hello everyone,Today, let's take a look at the bleeding wound of the hospitality industry: that never-ending issue of "turnover." Whenever I sit down...

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calendar_today 27 Dec 2025

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Increasing Hotel Staff Productivity by 80%

Hello everyone,Today, let’s talk numbers, but more importantly, let’s talk about "people." Whenever I sit down with a General Manager, the conversatio...

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calendar_today 27 Dec 2025

visibility 218 views

The Hidden Enemy of Receptionists: Repetitive Questions

Hello everyone,Today, let's have a real "heart-to-heart" about the invisible, soul-crushing stress of the front desk. Every hotelier I talk to has the...

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calendar_today 26 Dec 2025

visibility 148 views

Guest Loyalty and Sentiment Analysis: The Experience of the Future

Hello everyone,Today, let’s take a look at our favorite hospitality concept: the "loyal guest" (repeat guest). You know the classic scene—the guest wa...

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calendar_today 25 Dec 2025

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Digital Transformation vs. AI: The Critical Difference in Hospitality

Hello everyone,Today, I want to talk about that thin line that often causes confusion but ultimately determines the future of our industry. Whenever I...

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calendar_today 24 Dec 2025

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What Will a Hotel Reception Desk Look Like in 2030?

Hello everyone,Imagine standing in your lobby today and just looking around. Those massive, imposing reception desks... covered with stacks of paper,...

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calendar_today 24 Dec 2025

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Beyond OTAs: How AI Powers Up Your Direct Sales Channel

Hello everyone,Today, let’s talk about every hotelier’s biggest "love-hate" relationship: OTAs (Online Travel Agencies).Let’s be honest; without giant...

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calendar_today 23 Dec 2025

visibility 147 views

The Future of Hospitality: Are You Ready for When AI Agents Start Making Reservations?

Hello everyone,Today, I want to talk about something that feels a bit futuristic but is actually right at our doorstep. For years, we’ve all been talk...

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