Hotel AI Assistant
Hotel AI Assistant is an advanced AI solution that provides instant and accurate answers to all questions asked by your guests over WhatsApp, Telegram, and Online Web Chat, supporting 132 languages. It reduces the reception workload and maximizes guest satisfaction.
Hotel AI Assistant Capabilities
Your assistant does more than just answer questions; it offers a versatile solution that increases your facility's revenue and guest satisfaction:
Sends Scheduled Messages
Hotel AI Assistant automates celebrating guests' special days, sending check-out reminders, or announcing new season campaigns.
Dashboard Panel
Collects all guest communication from all channels (WhatsApp, Telegram, Web), staff-intervened chats, and AI performance metrics in a single central interface.
Provides Multilingual Support
Eliminates problems caused by language barriers by instantly understanding and answering your guests in 132 languages.
Emergency Management
Artificial Intelligence instantly detects critical words like "Fire", "Water leak" or "Medical emergency" and warns the team.
Staff Efficiency
Reduces staff workload by 80% by taking over routine information requests completely.
Technical Support
Provides detailed answers to guests' technical questions (air conditioning, TV, etc.).
Discovery Assistant
Enriches guest experience by providing local guidance services.
Receiving Pre-Booking Requests
Detects booking requests and directs them to the Reception by collecting critical data.
Increases In-Hotel Sales
Provides additional income and increases RevPAR rate by proactively suggesting paid services.
Can Sell Tours & Transfers
Provides detailed answers to transfer and tour requests and directs them to the relevant departments.
Explains Room Types
Supports the sales process by providing detailed information about room types and facilities.
Transportation Info
Provides step-by-step directions for transportation to the hotel, reducing guest stress.
Staff Tracking
Increases transparency by tracking and approving cleaning or fault requests.
Advanced Reporting
Analyzes messages to help you determine the strengths and weaknesses of your facility.
Prevents Negative Reviews
Detects negative trends by performing sentiment analysis and warns the team to resolve the situation.
AI Voice Assistant
Our voice technology that answers phone calls, responds to guests verbally, and integrates with in-room smart assistants will be available soon.
Start Your Digital Transformation Today
Let's plan the most suitable AI solution for your hotel's needs together. Contact our team for more information.